Kesgrave Dog Walkers has created this privacy statement in order to demonstrate our commitment to privacy to our customers and users of this website and the services. This Privacy Policy governs the manner in which Kesgrave Dog Walkers uses, maintains and discloses information collected from its customers and users of its website. This website is not directed at children under 13 years of age.

Information We Collect

Kesgrave Dog Walkers may request or collect personal information from online users in a variety of ways, including through online forms for requesting information or ordering products and services, and other instances where users are invited to volunteer such information. Some of the data we collect is information that identifies you personally, and may include your name, e-mail address, postal address and telephone numbers, payment account information, and other information necessary to provide the services requested. Kesgrave Dog Walkers also maintains a record of contacts for customer or technical support.

Kesgrave Dog Walkers may also collect information about how users access the website through log files and the use of cookies, and through third party services such as Google Analytics. Such information may include standard information from your web browser (such as browser type and language), your Internet Protocol (“IP”) address, and the actions you take on the Web site (such as the web pages viewed and the links clicked).

What are Cookies?

A cookie is a piece of data stored on the user's computer tied to information about the user. We may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer's hard drive for an extended period of time. Your browser's help file contains information and instructions for removing persistent cookies. Session ID cookies may be used by Kesgrave Dog Walkers to track user preferences while the user is visiting the website. They also help to minimize load times and save on server processing. Persistent cookies may be used to store whether, for example, you want your password remembered or not, and other information. Cookies used on the Kesgrave Dog Walkers website do not contain personally identifiable information.

Log Files

Like most standard websites, we use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. However, none of the information stored in our log files, including but not limited to IP addresses, is linked to personally identifiable information.

How we Use and Share this information

Kesgrave Dog Walkers may use and share your personal information in order to provide the services requested. We may also use the personally identifiable information collected to contact customers regarding products and services offered by Kesgrave Dog Walkers and, to the extent the user has agreed to it, by its trusted affiliates, independent contractors and business partners. Kesgrave Dog Walkers will not sell or otherwise share this information with a third party for a third party's marketing purposes, unless you specifically authorize such information sharing. We may from time to time engage third parties, including its own subsidiaries and affiliated companies, to preserve, analyse or otherwise store or manipulate data received from its customers. In all such cases, third party service providers will be required to treat all such data with the same degree of care as Kesgrave Dog Walkers and they will be prohibited from disclosing such data to any other person or party, except as otherwise provided for in this Privacy Policy.

Google Analytics

We use “Google Analytics” to collect information about use of this Site, such as how often users visit the Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site. Google Analytics collects only the IP address assigned to you on the date you visit this Site, rather than your name or other identifying information. Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site. This cookie cannot be used by anyone but Google, Inc. The information generated by the cookie will be transmitted to and stored by Google on servers in the United States. We use the information received from Google Analytics only to improve services on this Site. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this Site by disabling the Google Analytics cookie on your browser (https://tools.google.com/dlpage/gaoptout/.)

Legally-Required Disclosures

Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law, or if we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, subpoena or other legal process. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

Third Party Websites

If the Kesgrave Dog Walkers website contains links to other sites, please be aware that we are not responsible for the privacy practices of such other sites or of its customers. We encourage you to read the privacy statements of each and every website that collects personally identifiable information. The Kesgrave Dog Walkers Privacy Policy as described herein applies solely to information collected by us.

Maintenance of Information

While Kesgrave Dog Walkers uses industry-standard measures to protect your information, no security measures are fool proof, and it is impossible to guarantee complete security of data sent or maintained via the internet.

Your Responsibility

You are responsible for the security of your Customer ID and passwords. Make sure you keep them in a safe place and do not share them with others. Always remember to log out after your session ends to ensure that others cannot access your private personal information. You should take this precaution even if you are not using a public computer, such as at a library or internet café, but even when using your private computer in your home. You are also responsible for keeping your contact and payment information up to date.

Changes to this Privacy Statement

Kesgrave Dog Walkers reserves the right to change this Privacy Policy at any time, and such changes will be posted to the this website.

Questions

Any questions concerning this Privacy Policy may be directed by e-mail to walkies@kesgravedogwalkers.co.uk.

Revised: January 2023

© 2023 Kesgrave Dog Walkers. All rights reserved.